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Privacy Policy

Last updated: 22.06.2026

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The Limitless Orchestra Verein ("The Limitless Orchestra", "we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly and in accordance with the General Data Protection Regulation (GDPR) and applicable Austrian data protection laws. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information.

 

1. Controller

The data controller responsible for processing your personal data is:

The Limitless Orchestra
Annagasse 1/10

1010 Vienna, Austria

Email: info@joelsohn.com

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2. Information We Collect

We may collect the following categories of personal data:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Donation information

  • Messages sent through contact forms

  • Information submitted when subscribing to newsletters or registering for events

 

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of access

  • Referring website

This information helps us improve the website and ensure its security.

 

3. How We Use Your Information

We process personal data for the following purposes:

  • Responding to enquiries

  • Managing event registrations

  • Processing donations

  • Sending newsletters and updates (where consent has been provided)

  • Managing membership and supporter relationships

  • Improving website functionality and user experience

  • Complying with legal obligations

  • Protecting the security of our website and services

 

4. Legal Basis for Processing

We process personal data on the basis of:

  • Your consent (Article 6(1)(a) GDPR)

  • Performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR)

  • Compliance with legal obligations (Article 6(1)(c) GDPR)

  • Legitimate interests in operating and improving our activities and website (Article 6(1)(f) GDPR)

 

5. Newsletter Communications

If you subscribe to our newsletter, we will use your email address to send updates about performances, projects, educational initiatives, fundraising activities, and other news relating to The Limitless Orchestra.

You may unsubscribe at any time by clicking the unsubscribe link in any newsletter or by contacting us directly.

 

6. Donations

When making a donation, certain information may be collected and processed for administrative, accounting, and legal purposes. Payment processing may be handled by third-party payment providers.

We do not store complete payment card information on our servers.

 

7. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience. You can control cookie settings through your browser preferences.

Where required by law, we will request your consent before placing non-essential cookies.

 

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including:

  • Payment processors

  • Newsletter providers

  • Social media platforms

  • Analytics services

  • Embedded media services

These third parties operate under their own privacy policies, and we are not responsible for their privacy practices.

 

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. When personal data is no longer required, it will be securely deleted or anonymised.

 

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. While we strive to protect your information, no internet transmission can be guaranteed to be completely secure.

 

11. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at:

[info@thelimitlessorchestra.org]

 

12. Supervisory Authority

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with:

Austrian Data Protection Authority

Barichgasse 40–42
1030 Vienna
Austria

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date. We encourage visitors to review this policy periodically.

 

14. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

The Limitless Orchestra
Email: info@joelsohn.com

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